Return & Refund Policy

We aim for 100% satisfaction. If you’re not fully satisfied with your refurbished laptop purchase, we offer a flexible return and refund process.

​

Returns Eligibility:

• ​Returns are only initiated if agreed upon separately and do not apply to regular orders. 

• Return request must be raised within 24 hours of delivery

• Laptop must be in the original condition and packaging

• Include invoice and all accessories
   

Non-Returnable:

• Devices with physical or liquid damage caused after delivery

• Customized configurations
   

Refunds:

• Once approved, refunds will be processed within 7–10 working days

• Refunds will be issued to the original payment method
   

To initiate a return, contact us at enquire@lapserve.com with your order number.