Return & Refund Policy
We aim for 100% satisfaction. If you’re not fully satisfied with your refurbished laptop purchase, we offer a flexible return and refund process.
Returns Eligibility:
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Returns are only initiated if agreed upon separately and do not apply to regular orders.
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Return request must be raised within 24 hours of delivery
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Laptop must be in the original condition and packaging
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Include invoice and all accessories
Non-Returnable:
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Devices with physical or liquid damage caused after delivery
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Customized configurations
Refunds:
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Once approved, refunds will be processed within 7–10 working days
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Refunds will be issued to the original payment method
To initiate a return, contact us at enquire@lapserve.com with your order number.
Shipping Policy
We deliver across Bangalore and pan-India through trusted courier partners.
Shipping Details:
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Orders processed within 1–2 business days
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Standard delivery timeline: 2–5 business days
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Tracking link provided post-dispatch
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Shipping across India
We also offer same-day local delivery in select areas of Bangalore.
Payment Policy
We use secure and PCI-compliant payment gateways.
Accepted Payment Methods:
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Credit/Debit Cards
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UPI / Net Banking
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Cash on Delivery (available in Bangalore only)
Warranty Policy
All refurbished laptops sold by Lapserve come with:
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6-month service warranty
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12-month warranty on genuine spare parts (if newly replaced during servicing)
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Warranty void if physical/liquid damage occurs or unauthorized repairs are attempted.
Contact Information
For any policy-related queries or support, reach us at:
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📧 Email: support@lapserve.in
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📞 Phone: Ramamurthy Nagar: +91 88842 95566, Whitefield: +91 99167 99993, Sarjapur Road: +91 96060 13065
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🕒 Timing: 10 AM – 8 PM (Mon–Sat)
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📍 Address:
Ramamurthy Nagar: No. 417/1, 4th B Cross, Opposite to Uttam Sagar Hotel, Ramamurthy Nagar, Bangalore, Karnataka 560016
Whitefield: No.197, 1st Floor, Whitefield Main Road, Opp Food World, Whitefield, Bengaluru, Karnataka 560066
Sarjapur Road: No.12/1, 1st Floor Hosa Road Opp. HDFC Bank, Kasavanahalli, Karnataka 560035