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Return & Refund Policy

We aim for 100% satisfaction. If you’re not fully satisfied with your refurbished laptop purchase, we offer a flexible return and refund process.

Returns Eligibility:

  • Returns are only initiated if agreed upon separately and do not apply to regular orders. 

  • Return request must be raised within 24 hours of delivery

  • Laptop must be in the original condition and packaging

  • Include invoice and all accessories
     

Non-Returnable:

  • Devices with physical or liquid damage caused after delivery

  • Customized configurations
     

Refunds:

  • Once approved, refunds will be processed within 7–10 working days

  • Refunds will be issued to the original payment method
     

To initiate a return, contact us at enquire@lapserve.com with your order number.

Shipping Policy

We deliver across Bangalore and pan-India through trusted courier partners.
 

Shipping Details:

  • Orders processed within 1–2 business days

  • Standard delivery timeline: 2–5 business days

  • Tracking link provided post-dispatch

  • Shipping across India
     

We also offer same-day local delivery in select areas of Bangalore.
 

Payment Policy

We use secure and PCI-compliant payment gateways.
 

Accepted Payment Methods:

  • Credit/Debit Cards

  • UPI / Net Banking

  • Cash on Delivery (available in Bangalore only)

Warranty Policy

All refurbished laptops sold by Lapserve come with:

  • 6-month service warranty

  • 12-month warranty on genuine spare parts (if newly replaced during servicing)

  • Warranty void if physical/liquid damage occurs or unauthorized repairs are attempted.

Contact Information

For any policy-related queries or support, reach us at:

  • 📧 Email: support@lapserve.in

  • 📞 Phone: Ramamurthy Nagar: +91 88842 95566, Whitefield: +91 99167 99993, Sarjapur Road: +91 96060 13065

  • 🕒 Timing: 10 AM – 8 PM (Mon–Sat)

  • 📍 Address:
    Ramamurthy Nagar: No. 417/1, 4th B Cross, Opposite to Uttam Sagar Hotel, Ramamurthy Nagar, Bangalore, Karnataka 560016

    Whitefield: No.197, 1st Floor, Whitefield Main Road, Opp Food World, Whitefield, Bengaluru, Karnataka 560066

    Sarjapur Road: No.12/1, 1st Floor Hosa Road Opp. HDFC Bank, Kasavanahalli, Karnataka 560035

Laptop repair support throug WhatsApp in Bengaluru & Mysuru
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